Combined Super

Fund rebrand

The Brief

Combined Super’s communications did little to back up the Fund’s value proposition of personal service. The Board and CEO recognised the importance of a strong brand in achieving a sustainable future and asked us to help.

Solution

Transform worked with the Fund’s Board and senior management to develop and implement a brand refresh that included:

  • detailed member, employer and competitor analysis, member focus group research and mapping the member and employer experience
  • a new name, positioning tagline, visual identity and messaging
  • new look, more concise Annual Report, PDSs and information documents
  • regular age-segmented communications specific to member’s personal interests and targeted communications and campaigns
  • easy reference employer support materials
  • a new-look website.
  • Results

  • Members say the content more closely addresses their personal interests.
  • Enquiries about the Fund’s benefits and services have also steadily increased, particularly its advice services.
  • Our clients say

    “As Combined Super’s marketing and communications provider, Transform has led us through the process of refreshing our brand and all of our communications to deliver an outcome of the highest quality. Transform understands our needs and draws on their in-depth super communication experience to add value to what we are trying to achieve. They are responsive, flexible and have a strong customer focus which means taking ownership for the solutions developed. I have no hesitation in recommending them.”

    Michael Houlihan – CEO, Combined Super

    Get in touch

    Phone +61 3 9532 8342
    Email admin@transformcommunications.com.au
    Mail PO Box 316 Elsternwick VIC 3185 Australia

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